Oct 14, 2025Revenue Cycle Optimization Webinar Series – Part 7
RegisterOct. 14 | Noon – 1 p.m.
Working Smarter Together: OHA Revenue Cycle Optimization Webinar Series
Part 7 – A New Era of Health Care Access: Digital Front Door Strategies for Patient Engagement
Join OHA for a 12-part webinar series designed to help members transform revenue cycle performance through innovative strategies, advanced technology and smarter operations.
Each session is designed to provide practical takeaways that you can apply directly within your organization to improve efficiency, strengthen financial resilience, and deliver better patient outcomes. See each session description below for the specific to be covered.
Overview
Today’s patients expect convenience. This webinar breaks down how digital front door strategies make it easier to connect and engage right from their phones. Learn how healthcare organizations are using smart tech to create smoother, faster, and more personalized patient experiences from scheduling all the way to payment.
Learning Objectives:
- Identify key components of an effective digital front door strategy.
- Understand how to prioritize digital initiatives based on operational impact and patient experience.
- Identify strategies to boost operational efficiency and enhance patient experience.
- Understand strategies for effective strategic planning.
Who Should Attend
OHA member hospital CEOs, COOs, CFOs, CIOs, in-house counsel, hospital counsel, physician advisors, CMOs, CNOs, finance directors, managed care contract administrators and revenue cycle teams.
Presenters
Angie Carman, BS, CRCR, LSSGB | Manager, Consulting | Forvis Mazars
CJ Ehrentraut, MBA, MPS, CRCR | Director, Consulting | Forvis Mazars
CE Credits
This webinar has been approved for 1.2 CPE CE Credits and 1.0 CLE CE Credits.
Registration
This series is complimentary to all OHA members. Registration for each session is required. Each session will be approximately 45-60 minutes.
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12-Part Series
Sept. 2 | Part 1 – The Payer Trendscape: Key Trends, Findings + Signals Based on Payer Performance
Sept. 9 | Part 2 – Leveraging Data to Drive Performance
Sept. 16 | Part 3 – Implementing Artificial Intelligence and Automation to Improve Revenue Cycle Performance
Sept. 23 | Part 4 – Transforming Mid-Revenue Cycle with Intelligent Automation
Sept. 30 | Part 5 – Ai-Driven Insights: Unlocking Efficiency in Healthcare Revenue
Oct. 7 | Part 6 – Open Ai / ChatGPT in Health Care
Oct. 21 | Part 8 – Revenue Integrity: The Clinical and Non-Clinical Perspective
Oct. 28 | Part 9 – Health Care Cybersecurity: Deploying an Enterprise Strategy and AI Governance Structure
Nov. 4 | Part 10 – Balancing The Scale: Outsourcing Vs. Insourcing in Healthcare Revenue Cycle Management
Nov. 11 | Part 11 – Finance Diversification Strategies for Health Systems to Consider
Nov. 18 | Part 12 – Health Care Mergers & Acquisitions and Strategic Investments Outlook
